Residents
Resident resources.
Pay rent, request maintenance, and get answers — fast. Portal-first, built around what residents actually need.
For fire, gas leaks, flooding, or any life-safety emergency, call 911 first. Then notify Vitality so we can dispatch next steps and document the incident.
What Residents Should Expect
Clear communication. Fast answers.
Portal-first operation.
Rent payments, maintenance requests, and lease documents all live in one place so you never have to guess what the next step is.
Direct when it counts.
If something urgent happens and the portal is not the right channel, call us directly. For emergencies that threaten life or property, call 911 first.
Clear communication.
Vitality runs a portal-first operation because transparency keeps things from falling through the cracks — for residents and owners both.
Fast answers.
Routine maintenance requests are acknowledged within one business day. Emergency and urgent issues are triaged faster.
The Vitality Portfolio
Representative of the interior finishes and spaces across the Vitality-managed rental portfolio.
Current Availability
Contact us for up-to-date availability.
Vitality confirms current vacancies, rent, and availability dates directly. Reach out with the city or property type you are looking for and we will share what is currently available along with the application packet.
Contact LeasingScam Warning
Vitality will never ask for wire transfers or cash.
If anyone claims to represent Vitality and asks for payment by wire, gift card, cash app, or any method outside of the official resident portal, it is a scam. Contact Vitality directly to verify any listing or application communication.
Future Residents
The portal is where it all lives.
Once approved and moved in, rent payments, maintenance requests, and lease documents all live in the resident portal. Portal-first means fewer phone calls and faster answers.
Three steps from interest to application.
01
Browse listings.
See what's currently available across Vitality's Southern Utah portfolio.
02
Review criteria.
Qualification criteria are published and consistent. Know before you apply.
03
Apply online.
Complete the application with required documents and the application fee.
The Six Criteria
Qualification criteria.
Vitality applies the same criteria consistently to every applicant. Published up front so nothing feels arbitrary.
- Income verification
- A defined minimum household income as a multiple of monthly rent. Documentation through pay stubs, offer letter, or equivalent. Criteria disclosed in the application packet in accordance with Fair Housing guidelines. Contact us for a copy prior to application.
- Credit and background
- Credit and background check as part of the screening process. Criteria disclosed in the application packet in accordance with Fair Housing guidelines. Contact us for a copy prior to application.
- Rental history
- Verification with prior landlords over a defined lookback window. Late payments, damage, and early lease termination considered.
- Identification
- Government-issued photo ID required for all adult applicants.
- Criminal history
- Reviewed individually per Vitality's published policy. Not an automatic disqualifier. Criteria disclosed in the application packet in accordance with Fair Housing guidelines. Contact us for a copy prior to application.
- Conditional approvals
- Where an applicant is close to but does not fully meet criteria, conditional approval with an additional deposit may be offered. Criteria disclosed in the application packet in accordance with Fair Housing guidelines. Contact us for a copy prior to application.
Fair Housing
Applied without regard to protected class.
Consistent criteria. Documented decisions.
Vitality follows the federal Fair Housing Act and Utah protected class guidance. Criteria are applied consistently, decisions are documented, and reasonable accommodations are handled per law. See the fair housing statement for full detail.
Appeals and Clarifications
Questions about a decision?
If an application is denied and you believe the decision was made in error, or if you need clarification on how a criterion was applied to your specific situation, reach out directly. Vitality is committed to transparency on every decision.
Contact VitalityApply Online
Apply online.
Before you apply, review the criteria, required documents, and cost disclosures below. Vitality applies the same criteria consistently to every applicant.
Before You Apply
Required Documents
- Government-issued photo ID
- Proof of income (pay stubs, offer letter, or equivalent)
- Rental history contact information
- Application fee (per property)
Cost Disclosures
Rent estimate
Good-faith estimate of monthly rent for the property you are applying to. Confirmed in your application documents.
Fixed non-rent expenses
Security deposit, application fee, and any fixed move-in costs. Confirmed in writing before an application fee is charged.
Use-based expenses
Pet rent, utilities, or other use-based expenses that may apply. Disclosed per lease in your application packet.
Availability date
When the unit is scheduled to be available to move in. Listed on the specific property record.
Eligibility criteria
Published in full on the qualification criteria section. Applied consistently to every applicant.
Refund process
How and when application fees are recoverable in the event the application is not processed. Disclosed in the application packet in accordance with Utah Fit Premises Act requirements.
Utah Fit Premises Act Compliance
Vitality provides required written disclosures before accepting any application fee or payment in relation to a unit, including good-faith rent estimates, fixed and use-based expense types, availability date, eligibility criteria, and the process to recover money paid. Exact values are listed per property on the application itself.
Fair Housing
Consistent criteria. Documented decisions.
Vitality applies published qualification criteria to every applicant without regard to protected class. Applications are evaluated on income, rental history, credit and background, identification, and the criteria published on the qualification criteria page. Documentation of the decision is kept on file.
Vitality follows the federal Fair Housing Act and Utah protected class guidance. For full detail, see our fair housing statement.
Ready to Begin
Applications are per-property.
Applications are accepted on a per-property basis. Contact us to confirm current availability and receive the application link for the specific unit, along with the application packet containing required disclosures and fees.
Start Your ApplicationMoving Resources
Moving with Vitality.
Everything you need before, during, and after your move — from key pickup to deposit return.
Move-in instructions.
Everything you need to know before and during your move-in — key pickup, utility setup, inspection checklist, and first steps.
Coming soon — Wave 2.
Resident FAQs.
How do you screen tenants?+
We run a thorough background check that includes credit history, criminal record, eviction history, and income verification. We look for tenants who earn at least 3x the monthly rent and have a positive rental history. Our goal is to find qualified, long-term tenants who respect your property.
How quickly do you respond to maintenance requests?+
We guarantee a 24-hour response time for all maintenance requests — including emergencies. Because we have our own licensed construction crew, we can often have someone on-site the same day for urgent issues.
How do I get started?+
Browse current openings in the Find a Rental section. Review the qualification criteria, gather the documents listed in Apply, and start a per-property application — one application per address you want to lease.
Can I switch property managers to Vitality if I already have tenants?+
Yes. Mid-lease transitions are common and we make the process smooth for both owners and current tenants. We'll review your existing lease agreements, introduce ourselves to tenants professionally, and assume all management responsibilities with minimal disruption.
What makes Vitality Management different from other property managers?+
We are the contractor. Most property managers call outside vendors and mark up the cost. Vitality runs its own in-house construction crew, which means faster repairs, lower costs, and no middlemen — just direct, construction-backed property management.
Need help? We're here.
Whether you're looking for a home, in the application process, or already a resident — contact our team and we'll get back to you within one business day.
Fully licensed and insured · Southern Utah